Shipping and Order Processing Information


Program Shipping Details

All orders that qualify for Free Shipping in the US and Canada will be sent either UPS ground and generally delivered in under (7) seven days but delivery times are not guaranteed. This excludes Puerto Rico, Guam, and Virgin Islands which may have extended delivery times.

Daily Order Processing Cut-off Times

Our daily order processing cut-off time is 3:00 PM Eastern Time / 12:00 PM Pacific Time Monday - Friday. Our products are shipped from Vancouver, Canada. All orders submitted prior to 12 noon Pacific Time are typically shipped the same day. Certain large items that are drop-shipped from other locations are excluded from this same-day order processing policy. If an item is exempt from this policy, it will be noted in the product details for that item. Please note that adverse weather and holidays can

General UPS delivery times from our Owl Sport, Inc. product center can be noted below:

A reminder that our Free shipping packages are limited to packages of 15.999 ounces or less, including packaging.

Free ground shipping within the U.S. and Canada on orders over $99

If you have specific questions, please contact

International Shipping

If you plan to ship your order outside the United States, please research local restrictions and/or delays on processing or delivery of inbound shipments before placing your order. Free shipping does not apply on any orders outside of the United States or Canada. The OWL Is not responsible for the timely delivery of shipments outside Canada, the United States and U.S. Territories.

International orders are generally shipped with UPS which takes 6 to 14 business days.

The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid by the recipient; UPS has no control over these charges, nor can we predict what they may be. Thank you for your patience and understanding!